PLAN YOUR VISIT

VISITOR
INFORMATION

Making the Most of Your Trip to marineland

We are thrilled to have you as our guest and we want to ensure that your visit is as enjoyable and stress-free as possible. On this page, you will find all the information you need to plan your trip, from guest services information, border crossing requirements, ride restrictions, information stroller and wheelchair rentals, picnic areas, and adverse weather conditions.

So, let’s get started on your adventure and make the most of your time with us!

A message from the Owner

We have a strong record of providing for the welfare of our animals and will continue to prioritize their health and wellbeing as a central focus of our mission. We are proud of the positive impact we’ve had on millions of visitors over the years and the positive contribution Marineland® continues to play in inspiring people to care about the animals we share the planet with.

It takes considerable resources to provide for the care and comfort of the animals who call Marineland® Canada home. Our dedicated employees are present at Marineland® every single day of the year doing what’s best for our animals, even though we’re open to the public for a few short months.

Marineland® Canada has and will continue to evolve with the times, inspired by my husband’s evolution of the park that brought us to where we are today.

We are in a transitional phase as Marineland® continues a new chapter without my husband’s presence. It is our plan to continue to build on his legacy and ensure Marineland® Canada remains relevant going into the future.

We look forward to sharing more with members of the public about our exciting plans for Marineland® Canada, and want to ensure your readers rest assured that each and every animal who calls Marineland® Canada home is loved, well cared for and their best interests will forever guide our decisions regarding their care.

I continue to be so proud of the hundreds of people from our community that work to make Marineland® such a welcoming place for the hundreds of thousands of visitors who visit the Niagara region to spend time with us. That commitment to our employees and the community will not change.

I am confident that Marineland® will continue to evolve and flourish into the future.

Mrs. Marie Holer

Marineland Canada

HOURS OF OPERATION

Marineland is closed for the season. Thank you for your patronage.

Marineland is currently open on Saturday and Sunday only.  Admission gate hours are 10 am to 5 pm.  The park closes at 7 pm. The splash pad is now closed for the season.

 The last day of operation for the 2023 season is Sunday, October 8.

Due to unforeseen circumstances or inclement weather the operating schedule can change

LOST AND FOUND

If you lose an item at Marineland, please visit our Guest Services office. Check park map for exact location. If you have realized you lost an item after you have left Marineland please contact us.

AMUSEMENT RIDES

Due to staffing constraints, some rides will operate on a rotating basis or may not be available. Please check signage at the admissions area upon arrival. The following rides are currently unavailable: Sky Hawk and Magic Experience.

RE-ENTRY

You can exit and re-enter the park on the same day if you get your hand stamped prior to leaving the park. If your hand is not stamped, you will not be permitted to re-enter.

Border Crossing Information

To enter the United States from Canada by land, U.S. citizens are required to present specific documents such as U.S. Passport, U.S. Passport Card, Enhanced Driver’s License or Nexus Card. Children under 16 can present their birth certificate or other proof of U.S. citizenship. For more information, visit www.cbp.gov.

Guest Services Centre

The Guest Services Centre offers first aid care, nursing mothers’ facilities, lost children, locker rentals, and lost and found Items services. Lockers are available on a first-come, first-served basis at a nominal fee.

Picnicking

You may bring food and beverages into the park. Picnic areas with tables are located at the Family Picnic Area within the park’s grounds. Check the park map when you arrive. Alcoholic beverages and glass bottles are not permitted.

Ride Safety Restrictions

All rides operate using safety restrictions including medical, physical, height and weight restrictions. Marineland® strongly recommends that pregnant women do not ride any ride. Guests with any medical conditions should seek prior approval from their doctor before riding. Marineland® assumes no responsibility for any injury resulting from or arising from any medical condition. Loose articles, such as purses, backpacks, cameras, or beverages are not allowed on rides. Marineland® is not responsible for any lost items or unsecured personal belongings.

adverse weather

In the event of extreme weather, some rides and attractions may temporarily close until the weather improves. However, there are several areas where you can seek shelter while you wait for the weather to pass. The restaurant, gift shops, Penguin Palace and underwater viewing areas of both Coves are great places to keep busy and take shelter until the weather clears. Please note that Marineland® follows a no-refund, no-rain-check policy.

TRAINER TALK SCHEDULE

  • 12:00 p.m.
  • 3:00 p.m.
  • 5:15 p.m.
  • 12:00 p.m.
  • 3:00 p.m.
  • 6:15 p.m.

Above schedule subject to change. Please check park handout map and signage posted outside of stadium upon arrival.

For reasons of safety, guests with strollers and wagons will be directed to park them in designated areas outside of stadium. Please secure your stroller/wagon and belongings as Marineland is not responsible for their loss.

FORGOTTEN SEASON PASS

You can still visit even if you forgot or lost your Fun Card Season Pass. Check in at the admission booth with the sign that reads, Group Tours and Guest Relations. You will need to present identification and you may be charged a $5 replacement fee for a new card.

SMOKING

For the safety and comfort of everyone in the park, smoking is only permitted in designated areas. These areas are indicated throughout the park and are clearly marked directly on the park handout map. Cannabis and cannabis-related paraphernalia are not permitted on Marineland® property.

STROLLER, LOCKER & WHEELCHAIR RENTALS

If you require a stroller or wheelchair during your visit, they are available in limited quantities on a first-come, first-served basis at the Aquarium Dome near the entrance of Marineland®.

Lockers are available to rent at the front of the park for a small fee.  They are large enough to fit a small backpack.  Lockers are approximately 12” high x 17” wide x 24” deep.

Pets, Roller Blades, etc.

For reasons of safety, roller blades, skateboards, bikes and scooters are not permitted within park grounds. And, with the exception of service dogs, pets are not permitted within the park premises.

Ride Policies

To ensure everyone’s fair experience, line jumping is prohibited, and guests are not allowed to save spots or leave the line and return to the same place. Anyone caught line jumping may be ejected from the park without a refund. For safety reasons, rides also do not operate when it gets dark. If you are in line for a ride as it gets dark, we cannot guarantee that you will get to board that ride. Seats on rides are allocated based on availability. We do not guarantee particular seats on rides. Please see our ride pages for any specific height requirements.

Drones

Drones are strictly prohibited over Marineland® unless authorized by the park. Unauthorized drones will be reported to law enforcement and Transportation Canada since they can pose a serious risk to the park’s animals, guests, and staff.
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Marineland® is an aquarium, zoo, and amusement park all in one, making it the perfect destination for a family day out or holiday. Visitors can enjoy fun for all ages in Niagara Falls, Ontario, Canada.

CLOSURE NOTIFICATION

Marineland is closed today, Monday June 12th, 2023 due to inclement weather.please check back for updates